Privacy Policy

01 Information We Collect

We may collect personal information that you voluntarily provide when you make a donation, contact us, submit a form, or otherwise interact with our website.

This information may include:

• Your name
• Email address
• Telephone number, if provided
• Billing or mailing address
• Donation amount and date
• Transaction and donation records
• Communication and support information
• Other information you voluntarily provide

02 Payment Information

Online donations may be processed through third-party payment processors, including Stripe.

When you make a donation, payment information necessary to process the transaction may be submitted directly to the applicable payment processor.

03 How We Use Information

We may use information collected through our website and donation services to:

• Process and maintain donation records
• Provide donation confirmations or receipts
• Respond to questions and support requests
• Process eligible refund requests
• Operate and improve our website
• Protect against fraud and misuse
• Maintain financial and organizational records
• Comply with applicable legal obligations

04 Stripe Payment Processing

SUPPORT FOR GOOD INC may use Stripe to process online donations. When you complete a transaction through Stripe, Stripe may receive personal and transaction information needed to process the payment, prevent fraud, authenticate the transaction, handle refunds or disputes, and provide its payment services.

Stripe's collection and processing of personal information is also governed by Stripe's own privacy policies and applicable terms.

We encourage donors to review Stripe's Privacy Policy for additional information about its data practices.

05 How We Share Information

We may share personal information when reasonably necessary to operate our organization and provide our services, including with:

• Payment processors such as Stripe
• Website hosting and technology providers
• Professional advisers and service providers
• Fraud prevention and security providers
• Government or regulatory authorities when legally required

We do not sell personal information to third parties for money.

06 Cookies & Website Information

Our website and service providers may use cookies, analytics technologies, or similar tools to help operate the website, remember preferences, understand website usage, maintain security, and improve performance.

Information collected automatically may include browser type, device information, IP address, pages visited, referring pages, and approximate usage information.

07 Data Security

We use reasonable administrative and technical measures designed to protect personal information under our control.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

08 Data Retention

We may retain personal and transaction information for as long as reasonably necessary for the purposes described in this policy, including maintaining donation records, handling disputes and refunds, meeting accounting requirements, preventing fraud, and complying with applicable legal obligations.

09 Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include requesting access, correction, or deletion of certain information.

To submit a privacy-related request, contact us at admin@supportforgoods.org .

10 Email Communications

We may send transactional communications related to donations, receipts, refunds, support requests, security, or other interactions with SUPPORT FOR GOOD INC.

If we send optional promotional or fundraising emails, recipients may use the unsubscribe option provided in those communications where applicable.

11 Children's Privacy

Our website and donation services are not intended to knowingly collect personal information from children contrary to applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

12 Third-Party Websites

Our website may contain links to third-party websites or services. SUPPORT FOR GOOD INC is not responsible for the privacy practices of independent third parties.

We encourage visitors to review the privacy policies of third-party services they choose to use.

13 International Visitors

Visitors may access our website from different countries. Information may be processed in countries other than the country in which a visitor is located, including through service providers involved in operating our website and processing payments.

14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, payment processing practices, or applicable requirements.

The effective date displayed at the top of this page indicates when the current version became effective.